1. Overview

Ward Software Defined Systems LLC ("WSDS," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website (wsds.io), SMS/text messaging services, and related technology services.

2. Information We Collect

Information you provide: When you contact us via email, Microsoft Teams, SMS, or other channels, we collect the information you share, such as your name, email address, phone number, and details about your project or inquiry.

SMS/Text messaging: If you opt in to SMS communications, we collect your phone number and message content to provide service-related communications.

Website usage: We may collect basic analytics data such as page views and general traffic patterns. We do not use invasive tracking or sell your data to third parties.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide consulting services
• Send SMS/text messages you have opted in to receive
• Deliver project updates and support communications
• Improve our services and website

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or law enforcement requests
• With service providers who assist in delivering our services (e.g., Microsoft 365, cloud infrastructure providers), subject to appropriate confidentiality agreements

5. SMS/Text Messaging Privacy

Phone numbers collected for SMS communications are used solely for the purpose of sending service-related messages. You may opt out at any time by replying STOP. Once opted out, your number will be removed from our active messaging list. We do not share your phone number with third parties for marketing purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Project-related data is retained for the duration of the engagement and a reasonable period thereafter.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

9. Third-Party Links

Our website may contain links to third-party sites (GitHub, LinkedIn, etc.). We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions or requests, contact us at:
Email: [email protected]
Web: wsds.io